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Spa Operations Manager

4 weeks ago


White Rock, British Columbia, Canada Natural Oasis Day Spa Ltd. Full time
Job Description

We are seeking a highly skilled Spa Manager to join our team at Natural Oasis Day Spa Ltd. The successful candidate will be responsible for the day-to-day operations of the spa, ensuring that all services are delivered to the highest standard.

Key Responsibilities
  • Operations Management: Direct and control daily operations, evaluate daily operations, plan and organize daily operations, establish or implement policies and procedures for staff, plan and control budget and inventory, manage contracts for advertising or marketing strategies.
  • Staff Management: Hire, train and supervise staff, address customers' complaints or concerns.
  • Customer Service: Provide exceptional customer service, ensuring that all customers receive a high level of service and satisfaction.
Requirements
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a similar role.
  • Language: Fluency in English.
  • Work Hours: 35 to 40 hours per week.