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Customer Service Representative

2 months ago

Red Deer, Alberta, Canada Federated Co-operatives Limited Full time

Job Summary:

Federated Co-operatives Limited is seeking a highly motivated and customer-focused Cashier Clerk to join our dynamic team. As a key member of our retail team, you will be responsible for providing exceptional customer service, processing sales transactions, and maintaining a clean and safe work environment.

Key Responsibilities:

  • Customer Service: Greet customers, respond to customer inquiries, and resolve any issues in a professional and courteous manner.
  • Sales Processing: Accurately process sales transactions, handle cash and credit transactions, and maintain a high level of accuracy.
  • Merchandise Handling: Assist with receiving, stocking, and displaying merchandise, and maintain a clean and organized store environment.
  • Teamwork: Collaborate with colleagues to achieve sales goals, provide support during peak periods, and contribute to a positive and inclusive team culture.
  • Adaptability: Be flexible and adaptable in a fast-paced retail environment, and demonstrate a willingness to learn and take on new responsibilities.

Requirements:

  • Communication Skills: Excellent verbal and written communication skills, with the ability to effectively interact with customers, colleagues, and management.
  • Attention to Detail: High level of accuracy and attention to detail, with the ability to maintain a high level of productivity and efficiency.
  • Teamwork: Strong teamwork and collaboration skills, with the ability to work effectively in a team environment.
  • Adaptability: Ability to adapt to changing situations, priorities, and deadlines, and demonstrate a willingness to learn and take on new responsibilities.
  • Physical Demands: Ability to lift up to 50 lbs., stand for long periods, and move quickly and efficiently in a fast-paced retail environment.

What We Offer:

  • Competitive Compensation: Competitive hourly rate and opportunities for advancement and career growth.
  • Benefits: Comprehensive benefits package, including health and dental insurance, and a retirement savings plan.
  • Training and Development: Ongoing training and development opportunities to enhance your skills and knowledge.
  • Team Environment: Collaborative and inclusive team environment, with a focus on teamwork, communication, and mutual respect.