Product Support Coordinator

3 weeks ago


Thunder Bay, Ontario, Canada Toromont Cat Full time

About the Role:

We are seeking a highly motivated and organized Product Support Coordinator to join our team at Toromont Cat. As a key member of our support team, you will play a critical role in ensuring the success of our customers and the growth of our business.

Key Responsibilities:

  • Process service work orders, service reports, and payroll with accuracy and efficiency.
  • Obtain customer purchase order numbers to support WIP processing.
  • Generate standard jobs as required by supervisors and technicians.
  • Expedite warranty and goodwill work orders through warranty departments.
  • Assist in coordination and administration of customer service agreements through contract management software.
  • Monitor WIP reports with supervisors and service advisors to support company objectives within the invoicing process.
  • Assist other service departments with scheduling of maintenance and repairs as required.

Requirements:

  • Minimum post-secondary education.
  • 2+ years of experience in support/service operations position.

About Toromont Cat:

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology, and an outstanding customer experience. Through our strong partnership with Caterpillar, Toromont Cat takes care of our employees who take care of our customers. When you join our team, you become a member of the Toromont family. Your success is our success.



  • Thunder Bay, Ontario, Canada Toromont Cat Full time

    About the Role:As a Product Support Coordinator at Toromont Cat, you will play a vital role in ensuring the success of our customers. Your primary responsibility will be to provide exceptional support to our customers, ensuring their needs are met and exceeded.Key Responsibilities:Process service work orders, service reports, and payrollObtain customer...


  • Thunder Bay, Ontario, Canada Toromont Cat Full time

    About the RoleAs a Product Support Coordinator at Toromont Cat, you will play a vital role in ensuring the success of our customers. You will be responsible for providing exceptional support and service to our customers, working closely with our team to resolve issues and provide solutions.Key ResponsibilitiesProcess service work orders, service reports, and...


  • Thunder Bay, Ontario, Canada Toromont Cat Full time

    About the RoleAs a Product Support Coordinator at Toromont Cat, you will play a vital role in ensuring the success of our customers. You will be responsible for providing exceptional support and service to our customers, working closely with our team to resolve issues and provide solutions.Key ResponsibilitiesProcess service work orders, service reports, and...


  • Thunder Bay, Ontario, Canada Toromont Cat Full time

    Product Support Coordinator RoleAs a Product Support Coordinator at Toromont Cat, you will experience a safe and supportive work environment where your well-being is our top priority. You will work with the best-in-class equipment dealer and the premium Caterpillar brand, providing opportunities for continuous learning and growth through our internal...

  • Care Coordinator

    1 month ago


    Thunder Bay, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Care CoordinatorAbout the Role:We are seeking a highly skilled and compassionate Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing and determining patient care needs, providing access and referrals to community services, and engaging with patients,...

  • Care Coordinator

    1 month ago


    Thunder Bay, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Care CoordinatorAbout the Role:We are seeking a highly skilled and compassionate Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing and determining patient care needs, providing access and referrals to community services, and engaging with patients,...


  • Thunder Bay, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to provide administrative support services to our Care Coordinators. As a key member of our team, you will play a vital role in ensuring the delivery of high-quality patient care.Key ResponsibilitiesProvide administrative support services to Care Coordinators,...


  • Thunder Bay, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to provide administrative support to our Care Coordinators. The successful candidate will have excellent communication skills and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesProvide administrative support services to Care...

  • Care Coordinator

    2 months ago


    Thunder Bay, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Care CoordinatorWe are seeking a skilled Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing and determining patient care needs, providing access to community services, and engaging with patients, caregivers, and healthcare practitioners.Key...

  • Care Coordinator

    2 months ago


    Thunder Bay, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Care CoordinatorWe are seeking a skilled Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing and determining patient care needs, providing access to community services, and engaging with patients, caregivers, and healthcare practitioners.Key...


  • Thunder Bay, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to join our team at Home and Community Care Support Services. As a key member of our healthcare team, you will provide administrative support services to our Care Coordinators, ensuring that patients receive prompt and effective customer service.Key...


  • Thunder Bay, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Healthcare Support Specialist to provide administrative support services to our Care Coordinators. The successful candidate will have experience providing clerical support services in a computerized office environment and possess excellent organizational skills and ability to work with minimal...

  • Care Coordinator

    2 months ago


    Thunder Bay, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Care CoordinatorWe are seeking a skilled Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing and determining patient care needs, providing access to community services, and engaging with patients, caregivers, and healthcare practitioners.Key...

  • Care Coordinator

    2 months ago


    Thunder Bay, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Care CoordinatorWe are seeking a skilled Care Coordinator to join our team at Home and Community Care Support Services. As a Care Coordinator, you will play a vital role in assessing and determining patient care needs, providing access to community services, and engaging with patients, caregivers, and healthcare practitioners.Key...


  • Thunder Bay, Ontario, Canada Toromont Cat Full time

    Product Support Manager Role DescriptionThe Product Support Manager is responsible for maintaining the integrity and growth of the Branch by supporting company objectives through effective management and growth of the parts and service operations.Key Responsibilities:Manage all branch parts and service objectives and ensure they are metModel the way for...


  • Thunder Bay, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Team AssistantWe are seeking a highly organized and detail-oriented Team Assistant to provide administrative support to our healthcare team. As a key member of our team, you will play a vital role in ensuring the smooth operation of our services.Key Responsibilities:Provide administrative support services to Care Coordinators, including processing...


  • Thunder Bay, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Team AssistantWe are seeking a highly organized and detail-oriented Team Assistant to provide administrative support to our healthcare team. As a key member of our team, you will play a vital role in ensuring the smooth operation of our services.Key Responsibilities:Provide administrative support services to Care Coordinators, including processing...


  • Thunder Bay, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Team AssistantWe are seeking a highly organized and detail-oriented Team Assistant to provide administrative support to our healthcare team. As a key member of our team, you will play a vital role in ensuring the smooth operation of our services.Key Responsibilities:Provide administrative support services to Care Coordinators, including processing...


  • Thunder Bay, Ontario, Canada Home and Community Care Support Services Full time

    Job Title: Team AssistantWe are seeking a highly organized and detail-oriented Team Assistant to provide administrative support to our healthcare team. As a key member of our team, you will play a vital role in ensuring the smooth operation of our services.Key Responsibilities:Provide administrative support services to Care Coordinators, including processing...


  • Thunder Bay, Ontario, Canada Home and Community Care Support Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Team Assistant to provide administrative support to our healthcare team. As a key member of our team, you will play a vital role in ensuring the smooth operation of our services.Key ResponsibilitiesProvide administrative support services to Care Coordinators, including processing new referrals...