Hospitality Service Representative

2 weeks ago


Nanaimo, British Columbia, Canada Heritage Indian Cuisine Nanaimo Full time

About the Job

We are seeking a skilled and friendly Hospitality Service Representative to join our team at Heritage Indian Cuisine Nanaimo. As a key member of our service staff, you will be responsible for providing exceptional customer service and ensuring that our guests have an enjoyable dining experience.

Responsibilities:

  • Serving Food and Beverages: You will be responsible for serving food and beverages to our guests in a prompt and courteous manner.
  • Wine Selection and Recommendations: Our guests appreciate expert wine selection and recommendations, and we rely on you to provide them with knowledgeable guidance.
  • Drink Selection and Preparation: You will be expected to prepare a variety of drinks, including mixed cocktails, beer, and non-alcoholic beverages.
  • Payment Processing: You will collect cash, credit/debit card payments, or other forms of payment from our guests.
  • Customer Service: We expect you to address any customer complaints or concerns promptly and professionally.

Work Conditions and Physical Capabilities:

This is a fast-paced environment that requires excellent physical stamina and ability to multitask. You will work 40 hours per week as part of our permanent team.

Requirements:

  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years

Salary Information:

We offer a competitive salary range of $35,000 to $42,000 per year, depending on your experience and qualifications. This figure may vary based on location and industry standards.



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