Customer Service Representative

1 month ago


Camrose, Alberta, Canada Walmart Canada Full time
Job Summary

As a Self-Checkout Attendant at Walmart Canada, you will play a vital role in providing exceptional customer service and ensuring a positive shopping experience for our customers. Your primary responsibility will be to assist customers processing transactions through the self-service area(s), while maintaining a clean and organized workspace.

Key Responsibilities

• Maintain a clean and organized workspace, ensuring that the area is free of debris and fixtures.
• Educate customers on the correct and efficient use of self-service options, when applicable.
• Promote company sponsor programs, such as credit card services and charity initiatives, when applicable.
• Observe customer activities to determine when assistance is needed, and provide polite and reassuring explanations for any self-service interventions or quality checks.
• Demonstrate knowledge of responding to EAS alarms and filling out the "Failure to Deactivate" Log.
• Call the Customer Service Manager when the self-service area(s) is low on cash or has a technical issue.
• Return Scan & Go scanners to their home after use.

Requirements

• Age: 16 or older

What We Offer

Walmart Canada is committed to accommodating the disability-related needs of applicants and associates as required by law. We offer a supportive and inclusive work environment, where you can develop your skills and grow with our company.

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