Restaurant Operations Supervisor
1 week ago
Job Title: Restaurant Operations Supervisor
About the Role:
At SUBWAY, we are seeking a motivated and experienced Restaurant Operations Supervisor to join our team. As a key member of our operations team, you will be responsible for ensuring that our restaurant runs smoothly and efficiently, with a focus on delivering exceptional customer service and maintaining high-quality food and beverage offerings.
Key Responsibilities:
- Supervise and coordinate the activities of restaurant staff to ensure efficient service delivery and high-quality food preparation.
- Train staff in job duties, sanitation, and safety procedures to maintain a clean and safe work environment.
- Estimate ingredient and supply requirements to ensure timely ordering and minimize waste.
- Maintain accurate records of stock, repairs, sales, and wastage to inform business decisions.
- Address customer complaints or concerns in a professional and courteous manner.
- Prepare food order summaries for the chef to ensure accurate ordering and minimize errors.
Requirements:
- 5-10 years of experience in food service management, preferably in a fast-paced environment.
- Demonstrated ability to work under pressure and meet tight deadlines.
- Excellent communication and interpersonal skills to effectively manage staff and resolve customer issues.
- Ability to maintain accurate records and perform calculations to inform business decisions.
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