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Operations Specialist

2 months ago

ChaudièreSud Disraeli, Canada National Bank Full time

Join National Bank as an Operations Agent and capitalize on your ability to work in synergy with clients and colleagues. In this role, you will support your team by carrying out administrative tasks in accordance with Bank policies, standards, and procedures. Your key responsibilities will include warmly welcoming clients to the branch, directing them to the right resource person, and providing top-quality customer service in person, on the phone, and via email. You will also assist the assistant or branch assistant as needed, make daily bank deposits, and submit accounts payable. Additionally, you will carry out daily administrative activities such as mail, distribution, and filing of documents, ordering supplies, and managing conference room reservations. You will report to the Regional Manager and work closely with a team of investment advisors. National Bank Financial - Wealth Management is the fifth largest mutual funds brokerage firm in Canada, with close to 1,000 investment advisors managing the assets of more than 400,000 clients in about 100 branches. We offer a hybrid work model, flexible work schedule arrangements, and flexible leave to help you achieve work/life balance. To be successful in this role, you will need a college diploma in Administration or a related field and 1 year of relevant experience. Experience working in financial services is an asset, and you will need good knowledge of Microsoft Office (Excel, Word, and Outlook). You will also need excellent organizational and priority management skills, as well as the ability to work independently and take initiative. In addition to competitive compensation, you will be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family. These benefits include a health and wellness program, flexible group insurance, a generous pension plan, an Employee Share Ownership Plan, an Employee and Family Assistance Program, preferential banking services, opportunities to get involved in community initiatives, telemedicine service, and a virtual sleep clinic. We are a bank on a human scale that stands out for its courage, entrepreneurial culture, and passion for people. Our mission is to have a positive impact on peoples' lives, and our core values of partnership, agility, and empowerment inspire us. We offer a barrier-free workplace that is accessible to all employees, and we welcome all candidates who are passionate about making a difference.