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Associate Representative

2 months ago

Langley, Canada EECOL Electric Full time

About EECOL Electric

We are a leading provider of innovative electrical solutions, dedicated to delivering exceptional customer experiences and building long-term relationships with our clients.

Job Summary

We are seeking a highly motivated and results-driven Associate Representative - Inside Sales to join our team. As an Associate Representative - Inside Sales, you will play a critical role in driving sales growth, expanding our customer base, and delivering outstanding customer service.

Key Responsibilities

  • Obtain orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates.
  • Increase orders by suggesting related items, explaining features, and checks customer's buying history.
  • With guidance, owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts.
  • Prepare, generate, and follow up on verbal or written quotations to secure orders, or determine reason for loss of order.
  • Review open customer order reports and act on open items, including those items that may be at risk in meeting customer's promised delivery date.
  • Maintain distribution system backorder report, associated customer expediting report and notices, and customer notification.
  • Report industry trends, competitive pricing and customer feedback to management.

Requirements

  • High School Diploma or Equivalent required; Bachelor's degree preferred.
  • Preferred knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however still a productive professional contributor (0-2 years).
  • Familiar with Microsoft Office, and ability to perform basic computer skills.
  • Ability to perform multiple tasks simultaneously.
  • Ability to work in a team environment.
  • Ability to communicate clearly, both verbally and in written form.
  • Attention to detail.
  • Ability to prospect and market concepts to existing and potentially new accounts.
  • Ability to act and solve routine or standard problems.
  • Ability to identify and define problems and possible solutions independently; chooses among existing solutions.
  • Ability to work independently with supervision.
  • Ability to travel up to 25%.

What We Offer

  • Permanent, full-time positions, Monday through Friday. Weekends and evenings are for friends, family, and fun, not work.
  • Enjoy regular salary reviews and incentive opportunities.
  • EECOL Electric is not just a job, but a company where you can learn, develop, and build your career. All training provided.
  • A benefits package designed with your total well-being in mind including generous paid time off, comprehensive insurance options for you and your family, generous flex benefits, health & dental plan, disability, life insurance, vision care, educational assistance and a retirement savings plan including Pension, RRSP and TFSA opportunities to save for the future.
  • Enjoy a wide variety of perks including discounts on travel, vehicles, entertainment, shopping and many more.