Produce Department Supervisor
4 weeks ago
We are seeking a highly skilled and experienced Produce Department Supervisor to join our team at Chris and Tanya's NOFrills. As a key member of our store team, you will be responsible for ensuring the produce department runs smoothly and efficiently, meeting the high standards of our customers.
Key Responsibilities:
- Train and develop staff to provide excellent customer service and ensure they understand our store's policies and procedures.
- Schedule department staff to meet business needs and ensure adequate coverage.
- Handle customer complaints in a professional and efficient manner.
- Ensure compliance with all Health and Safety and Food Safety policies within the store and maintain accurate records.
- Train and motivate staff to achieve sales goals and improve customer satisfaction.
- Delegate and prioritize workload for staff to ensure efficient operations.
- Effectively merchandise and promote produce products to enhance sales and profits.
- Recommend sales goals and maintain up-to-date information about market trends and competitor activities.
- Ensure proper product rotation, receiving, storing, and handling to maintain high-quality products.
- Ensure accurate pricing and maintain a clean and organized produce department.
- Accountable for store operations in the absence of the Franchisee, including key carrying and alarm responsibilities.
Requirements:
- 2 years of experience in produce management or a related field.
- Demonstrated understanding of critical success factors for the No Frills concept, including low price image and customer satisfaction.
- Excellent communication and leadership skills, with the ability to manage people and work with minimal direction.
- Ability to work flexible hours, including days, nights, weekends, and holidays.
Thank you for your interest in this opportunity. We are committed to creating a diverse and inclusive workplace and look forward to reviewing your application.
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