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Senior Retirement Administration Manager

1 week ago

Toronto, Ontario, Canada CAAT Pension Plan Full time

We're committed to delivering exceptional service to our clients and their employees, and we're seeking a highly skilled Senior Pension Analyst, Employer Services to join our team. In this role, you'll have the opportunity to work closely with employers to facilitate the administration of the CAAT Pension Plan.

Key responsibilities include performing annual data management, member statement activities, and contribution reconciliation processing. The ideal candidate will possess strong analytical skills, attention to detail, and mathematical aptitude. They will also have excellent problem-solving and time management skills, as well as proficiency in advanced Excel functions and data analysis techniques.

As a Senior Pension Analyst, you'll have the opportunity to work with a talented team of professionals who are dedicated to delivering high-quality service to our clients. You'll be responsible for acting as a role model and mentor to Employer Services team members, supporting training new staff, and assisting with complex questions and escalated cases.

You'll also have the chance to participate in employer training, plan and conduct on-site visits, and collaborate with internal staff to resolve issues efficiently. If you're a motivated individual with a passion for pension administration, we encourage you to apply for this exciting opportunity.

About the Role:

  • Develop and implement effective solutions to complex problems, ensuring high levels of client satisfaction with Plan services.
  • Collaborate with internal staff to develop and implement strategies to improve Employer Services.
  • Provide day-to-day support to Employer administrators, responding to questions and providing technical support where required; liaise with internal staff to be able to provide responses in a timely basis.