Loan Solutions Specialist

4 days ago


TroisRivières, Quebec, Canada Fairstone Financial Inc. Full time
About Fairstone Financial Inc.
At Fairstone Financial Inc., we provide responsible lending solutions to individuals and businesses. Our company culture is built on strong values and leadership principles that define our expectations for working together with customers.

We are a leading Canadian provider of personal loans and retail point-of-sale financing, offering flexible and accessible lending options through customer service and community engagement.

Job Summary
The Loan Solutions Consultant role involves supporting customers and prospective customers on the phone and in person to provide best-in-class service. The consultant will ensure loan applications are assessed accurately and timely in a fast-paced environment. This includes detail-oriented work, following credit policy rules, and closely adhering to risk parameters.

Key Responsibilities:
  • Sell our loan and protection products to customers
  • Closing loans virtually and in person
  • FOLLOW UP ON PAST DUE CUSTOMER ACCOUNTS
  • Manage cash controls including taking payments
  • Commit to personal training and development to support our mission

Benefits:
  • Time Off: Minimum 15 days vacation and additional wellness days, plus statutory holidays
  • Flexible Hours / Work-Life Balance: Full-time positions typically involve 37.5 hours per week
  • Comprehensive Benefits Package: Adjustable to your needs
  • Pension Contribution: Fairstone automatically matches a certain percentage
  • Wellness: Tailored well-being solutions available 24/7


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