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Shift Leader

2 months ago

Port Stanley, Ontario, Canada McDonald's Full time
About the Role

We are seeking a highly motivated and experienced Shift Leader to join our team at McDonald's. As a Shift Leader, you will be responsible for leading a team of Crew Members and ensuring that our customers receive an exceptional dining experience.

Key Responsibilities
  • Team Leadership: Inspire and motivate a team of Crew Members to deliver outstanding customer service and achieve sales targets.
  • Operational Excellence: Maintain a safe, secure, and sanitary environment for customers, employees, and yourself.
  • Customer Service: Ensure that every customer interaction is positive and memorable.
  • Sales and Profitability: Build sales and profits by effectively managing labor costs, inventory, and customer flow.
  • Training and Development: Provide coaching and training to Crew Members to enhance their skills and knowledge.
Requirements
  • Leadership Skills: Proven ability to lead and motivate a team to achieve results.
  • Communication Skills: Excellent verbal and written communication skills to effectively interact with customers, employees, and management.
  • Problem-Solving Skills: Ability to assess and resolve problems in a timely and effective manner.
  • Flexibility: Availability to work a variety of shifts, including evenings, weekends, and holidays.
About Us

McDonald's is a global fast-food leader with a rich history of innovation and customer satisfaction. We are committed to providing a positive and inclusive work environment for all employees and customers.