Experience Associate

1 day ago


Longueuil, Quebec, Canada Scotiabank Full time

We are seeking a highly skilled Experience Associate to join our team at Scotiabank, a leading bank in the Americas.

About the Role

This is an exciting opportunity for a customer-centric individual to provide exceptional service and support to our customers. As an Experience Associate, you will be the face of our organization and play a critical role in helping our customers achieve their financial goals.

Key Responsibilities:

  • Taking a proactive approach to understanding customer needs and providing personalized solutions
  • Processing transactions and managing customer accounts with accuracy and efficiency
  • Nurturing strong relationships with customers through excellent communication and problem-solving skills
  • Contributing to sales targets by identifying opportunities and delivering exceptional customer experiences

Requirements

  • Proven experience in customer-facing roles with a strong track record of providing excellent service
  • Excellent communication and interpersonal skills with the ability to build strong relationships
  • Ability to work in a fast-paced environment with multiple priorities and deadlines
  • Basic knowledge of banking products and services

What We Offer

  • A competitive salary of $65,000 per year, based on industry standards and location
  • A comprehensive benefits package, including health, dental, and vision coverage
  • Ongoing training and development opportunities to enhance your skills and career prospects
  • A dynamic and inclusive work environment that values diversity and teamwork

Pursuant to a language needs assessment conducted by Scotiabank, the successful candidate will be required to communicate effectively in English and French to serve our bilingual clientele.



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