Retail Store Manager

4 weeks ago


Peterborough, Ontario, Canada Freshly Squeezed Full time

Job Summary: We are seeking a highly skilled Retail Store Supervisor to join our team at Freshly Squeezed. As a key member of our retail operations team, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities:

  • Assign sales workers to duties and ensure they are equipped to provide exceptional customer service.
  • Hire, train, and develop a team of sales staff to meet the needs of our customers.
  • Order merchandise and manage inventory levels to meet customer demand.
  • Authorize returns and resolve customer complaints in a timely and professional manner.
  • Establish work schedules and ensure that all staff are aware of their responsibilities.
  • Prepare reports on sales volumes, merchandising, and personnel matters to inform business decisions.
  • Organize and maintain inventory levels to ensure that stock is accurately recorded and easily accessible.
  • Supervise and coordinate the activities of sales staff, ensuring that they are working efficiently and effectively.
  • Manage cash and maintain accurate records of sales and customer transactions.
  • Supervise office and volunteer staff, providing guidance and support as needed.

Requirements:

  • Secondary (high) school graduation certificate.
  • 7 months to less than 1 year of experience in a retail environment.
  • Or equivalent experience.

Work Setting:

  • Retail service establishment.

Work Language: English

Hours: 30 hours per week


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