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Ramp Services Agent

2 months ago

Richmond, British Columbia, Canada Swissport Full time
About Swissport

Swissport is a global leader in aviation services, providing Ground Handling, Cargo Handling, and Passenger Services to over 300 million passengers annually. Our mission is to provide consistent and tailor-made solutions around the globe, enhancing the customer experience.

Job Summary

Ramp agents play a critical role in ensuring the smooth operation of airport ground support services. Key responsibilities include:

  • Providing under-wing ground support services as contracted by customers, including loading and unloading baggage and cargo, marshaling, water, and lavatory servicing.
  • Marshaling aircraft during arrival and departure.
  • Unloading passenger luggage and air cargo, bulk and containers/pallets, onto carts and dollies.
  • Delivering passenger luggage to the claim area and unloading it onto the conveyor system.
  • Delivering air cargo to the appropriate recipient.
  • Operating ground support equipment, including tow tractors, tow bars, belt loaders, container loaders, baggage tugs, water/lavatory service trucks, aircraft ground power units, aircraft air start units, air stairs, aircraft de-icing units, baggage carts, cargo dollies, and passenger vans.
  • Collecting and loading mail, live animals, wheelchairs, and child strollers onto aircraft.
  • Inspecting ramp areas adjacent to the gate and aircraft for debris and removing/disposing of it when found.
  • Reporting equipment malfunctions to the appropriate supervisor/manager.
  • Complying with all federal, state, municipal, airport authority, and carrier security requirements.
Requirements

To be successful in this role, you will need:

  • Previous ramp experience is a plus.
  • A valid driver's license.
  • A Restricted Area Identity Card (RAIC) and DA an asset.
  • Good English communication skills.
  • The ability to work in inclement weather.
  • Flexibility to work on various shifts (days, evenings, nights, weekends, and holidays).
  • Excellent Health & Safety Awareness.
  • The ability to lift heavy objects that could reach 70 pounds (32 kilograms).
What We Offer

Swissport offers a competitive compensation package, including:

  • Competitive pay.
  • Paid training.
  • Group benefits (Insurance, RRSPs, etc.).
  • Free parking.
  • Uniform.

We are committed to providing a workplace that fosters inclusion and diversity, and we are an equal opportunities employer. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity to join our team at Swissport.