Hospitality Ambassador

13 hours ago


Calgary, Alberta, Canada Pomeroy Lodging LP Full time

Overview


Pomeroy Lodging LP is a renowned hospitality provider seeking a highly skilled Hospitality Ambassador to join our team in Calgary, Alberta.


Salary and Benefits


The successful candidate can expect an estimated salary of $45,000 - $60,000 per year, depending on experience. We offer a comprehensive benefits package, including top-notch wages, growth opportunities, and a supportive environment.


Job Description


As a Hospitality Ambassador, you will be responsible for exceeding guest expectations by creating a seamless and enjoyable experience throughout the hotel. Your role is pivotal in making a lasting impression on our guests, and you will play a crucial part in maintaining the high standards of cleanliness and quality that Westin is known for.


Key Responsibilities



  • Maintain a friendly, attentive, and professional demeanor during all guest interactions and respond promptly to their requests and concerns.
  • Ensure the guest rooms, public areas, including banquet halls, pool, workout studio, lobby, public washrooms, closets, storage units, and back-of-the-house common areas are immaculate and meet the Westin brand standard.
  • Prepare for each shift with a well-stocked cart, including brand-approved cleaning and guest room supplies, ensuring that all equipment is clean and in good working order.
  • Vacuum, dust, clean, sweep, polish, and restock all guest common areas and facilities.
  • Clean and sanitize all bathrooms, showers, toilets, sinks, and countertops.
  • Ensure supply rooms, restrooms, and essential areas in the hotel are stocked with necessary products.
  • Prioritize the safety and security of our guests and yourself, adhering to all emergency procedures and policies that protect their privacy and security.

Requirements and Qualifications


We seek candidates with previous experience in housekeeping or a related field, who possess attention to detail and take pride in delivering high-quality work. You must be able to lift up to 30 pounds and work effectively in a fast-paced environment with continuous physical movement.


About Us


At Pomeroy Lodging LP, we understand the importance of providing a personalized experience for each guest. We strive to create a welcoming atmosphere that allows our guests to feel at ease and restores their sense of control. If you share our passion for delivering exceptional service and creating memorable experiences, we encourage you to apply for this exciting opportunity.



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