Wing Facilitator

Job Title: Wing Facilitator

Job Summary: We are seeking a highly skilled and experienced Wing Facilitator to join our team at Aspire Recruitment. The successful candidate will be responsible for providing one-to-one and group work support for participants to deliver a range of information, guidance and training that contributes to participants' journey and progression into employment, training, education, and a life free from crime.

Key Responsibilities:

1. Engage with and case manage participants to provide advocacy, mentoring, advice and guidance, and training interventions that meet the needs of individual participants and support the achievement of skills and progression towards education, training and sustained employment.
2. Establish and deliver both group and one-to-one activities as part of participant interventions, including initial assessments and action plans.
3. Engage with community, voluntary sector and mainstream ETE support and services to ensure that participants are given the support they need to overcome barriers and progress.
4. Increase community links and resilience so that participants can progress to a life free from crime.
5. Contribute to making contact and establishing relationships with new participants and assist them to understand the benefits and the support activities and interventions that are on offer.
6. Deliver services, both within areas of the community and voluntary sector venues, to ensure that the service is available across a wider area.
7. Identify individual learning needs and create action plans.
8. Plan training and other interventions for each participant.
9. Develop interaction with participants and establish a rapport and supportive relationship.
10. Enable participants to access and use information.
11. Record interventions and activities and progression on the CRM system and coordinate further activity with customers.
12. Provide support for the participant to implement future courses of action.
13. Deliver further interventions with participants as required, assisting them to decide on options for meeting their needs and provide support for participants in planning a course of action.
14. Prepare and develop resources to support learning.
15. Facilitate learning in groups to improve communication and social interaction and to improve employability and progression through presentations and activities.
16. Job-match and job-broker into employment opportunities.
17. Seek ways to continuously improve the service and own performance and report to managers on this.
18. Networking, marketing and promotion of the service to partner organisations and participants.
19. Update MI (CRM) systems as required.
20. Carry out associated administration work, including report-writing, collection, and analysis of management information, evaluation of service delivery and the auditing and review of records.
21. Participate in other activities that support the work of the group.