Commercial Insurance Assistant

1 month ago


Edmonton, Alberta, Canada Billyard Insurance Group - Edmonton South Full time
Commercial Account Assistant

Billyard Insurance Group - Edmonton South is a rapidly growing national insurance brokerage with a strong presence in Canada. We're proud to have been recognized on Insurance Business Canada's Top Brokerages list for the last two years and named one of Canada's Top Growing Companies on the Globe and Mail's Report on Business for the past 3 years.

We're seeking a Commercial Account Assistant to join our team and provide exceptional customer service to our clients. This role requires a relationship-oriented individual with strong organizational and analytical skills. You will need to be comfortable in a customer-facing role with an emphasis on telephone and computer skills.

Key Responsibilities:
  • Support the management and sales team while delivering a superior level of service
  • Administer, support, and complete policy changes within our company partner's portals and websites
  • Review policies and recommend coverages based on individual consumer needs
  • Adhere to the underwriting criteria set out by our broker partners
  • Coordinate and follow up on client documents
Requirements:
  • General Insurance Level 1 license or greater from the Alberta Insurance Council (AIC)
  • 2+ years of experience in a customer service or sales role
  • Knowledge of Personal and/or Commercial Insurance Lines on a proficient level is considered an asset
  • Experience with insurance software (broker portals, customer management systems, etc) is considered an asset
  • Fluency in a foreign language is an asset
What We Offer:
  • Technology and head office support
  • Extensive in-house training and coaching
  • Opportunities to grow and develop
Work Environment:
  • Monday to Friday, regular office hours
  • Flexible schedule
  • On-site parking


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