Current jobs related to Service Assurance Specialist - Toronto, Ontario - IG Wealth Management


  • Toronto, Ontario, Canada IG Wealth Management Full time

    Service Assurance Specialist Role SummaryThe Service Assurance Specialist will provide day-to-day support in the resolution of all Service Recoveries. Service recoveries can be related to specific products, technical systems, tax-related implications, and regulatory obligations. Key responsibilities include data analysis and manipulation, writing...


  • Toronto, Ontario, Canada IG Wealth Management Full time

    Service Assurance Specialist Role SummaryThe Service Assurance Specialist will provide day-to-day support in the resolution of all Service Recoveries. Service recoveries can be related to specific products, technical systems, tax-related implications, and regulatory obligations. Key responsibilities include data analysis and manipulation, writing...


  • Toronto, Ontario, Canada Scotiabank Full time

    Job Title: Quality Assurance SpecialistScotiabank is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our software products and services.Key Responsibilities:Design and execute testing strategies to ensure the quality of our software products and...


  • Toronto, Ontario, Canada Heritage Restoration INC Full time

    Job Title: Quality Assurance SpecialistAbout the Role:We are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services. This includes testing, evaluating, and reporting on the quality of our products and services.Key...


  • Toronto, Ontario, Canada Scotiabank Full time

    Job Title: Quality Assurance SpecialistAt Scotiabank, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our software products and services.Key Responsibilities:Design and execute test cases to ensure the quality of our software products...


  • Toronto, Ontario, Canada Scotiabank Full time

    Job Title: Quality Assurance SpecialistAt Scotiabank, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our software products and services.Key Responsibilities:Design and execute test cases to ensure the quality of our software products...


  • Toronto, Ontario, Canada Scotiabank Full time

    Job Title: Quality Assurance SpecialistAt Scotiabank, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our software products and services.Key Responsibilities:Design and execute test cases to ensure the quality of our software products...


  • Toronto, Ontario, Canada Scotiabank Full time

    Job Title: Quality Assurance SpecialistAt Scotiabank, we are seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our software products and services.Key Responsibilities:Design and execute test cases to ensure the quality of our software products...

  • Cleaning Specialist

    4 weeks ago


    Toronto, Ontario, Canada ATS CLEANING SPECIALIST Full time

    Job SummaryWe are seeking a skilled Cleaning Specialist to join our team at ATS Cleaning Specialist. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our workspaces.ResponsibilitiesProvide exceptional cleaning services to maintain a safe and healthy environmentOperate and maintain...

  • Cleaning Specialist

    4 weeks ago


    Toronto, Ontario, Canada ATS CLEANING SPECIALIST Full time

    Job SummaryWe are seeking a skilled Cleaning Specialist to join our team at ATS Cleaning Specialist. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our workspaces.ResponsibilitiesProvide exceptional cleaning services to maintain a safe and healthy environmentOperate and maintain...

  • Cleaning Specialist

    4 weeks ago


    Toronto, Ontario, Canada ATS CLEANING SPECIALIST Full time

    Job SummaryWe are seeking a skilled Cleaning Specialist to join our team at ATS Cleaning Specialist. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our workspaces.ResponsibilitiesProvide exceptional cleaning services to maintain a safe and healthy environmentOperate and maintain...

  • Cleaning Specialist

    4 weeks ago


    Toronto, Ontario, Canada ATS CLEANING SPECIALIST Full time

    Job SummaryWe are seeking a skilled Cleaning Specialist to join our team at ATS Cleaning Specialist. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our workspaces.ResponsibilitiesProvide exceptional cleaning services to maintain a safe and healthy environmentOperate and maintain...

  • Cleaning Specialist

    1 month ago


    Toronto, Ontario, Canada ATS CLEANING SPECIALIST Full time

    Job SummaryWe are seeking a skilled Cleaning Specialist to join our team at ATS Cleaning Specialist. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our workspaces.ResponsibilitiesProvide exceptional cleaning services to maintain a safe and healthy work environmentOperate and...

  • Cleaning Specialist

    1 month ago


    Toronto, Ontario, Canada ATS CLEANING SPECIALIST Full time

    Job SummaryWe are seeking a skilled Cleaning Specialist to join our team at ATS Cleaning Specialist. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our workspaces.ResponsibilitiesProvide exceptional cleaning services to maintain a safe and healthy work environmentOperate and...


  • Toronto, Ontario, Canada Scotiabank Full time

    Job Title: Quality Assurance SpecialistScotiabank is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our software products and services.Key Responsibilities:Design and execute testing strategies to ensure the quality of our software products and...


  • Toronto, Ontario, Canada Scotiabank Full time

    Job Title: Quality Assurance SpecialistScotiabank is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our software products and services.Key Responsibilities:Design and execute testing strategies to ensure the quality of our software products and...

  • Cleaning Specialist

    1 month ago


    Toronto, Ontario, Canada ATS CLEANING SPECIALIST Full time

    Job DescriptionWe are seeking a skilled Cleaning Specialist to join our team at ATS Cleaning Specialist. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our workspaces.ResponsibilitiesProvide exceptional cleaning services to maintain a healthy and safe environmentOperate and...

  • Cleaning Specialist

    1 month ago


    Toronto, Ontario, Canada ATS CLEANING SPECIALIST Full time

    Job DescriptionWe are seeking a skilled Cleaning Specialist to join our team at ATS Cleaning Specialist. As a key member of our facilities maintenance team, you will be responsible for ensuring the cleanliness and organization of our workspaces.ResponsibilitiesProvide exceptional cleaning services to maintain a healthy and safe environmentOperate and...


  • Toronto, Ontario, Canada Upper Crust Full time

    Job Title: Quality Assurance SpecialistAbout the Role:We are seeking a highly skilled Quality Assurance Specialist to join our team at Upper Crust. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products and services.Key Responsibilities:Develop and implement quality control programs to maintain high...


  • Toronto, Ontario, Canada Foilcon Full time

    Job Title: Quality Assurance SpecialistFoilocn is seeking a highly skilled Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our software products by planning, organizing, and implementing testing efforts.Key Responsibilities:Develop and execute test plans, test scripts, and...

Service Assurance Specialist

2 months ago


Toronto, Ontario, Canada IG Wealth Management Full time

Service Recovery Specialist Role

The Service Recovery Specialist will play a key role in ensuring the smooth operation of our client service processes. This involves providing day-to-day support in the resolution of service recoveries, which can be related to various products, technical systems, tax implications, and regulatory obligations.

Key responsibilities include:

  • Providing data analysis and manipulation support to inform recovery strategies
  • Developing and finalizing communication templates in coordination with the Client Services Operations team
  • Supporting communication campaigns and root cause analysis to identify areas for improvement
  • Collaborating with internal stakeholders, including Product, AFP, Corporate Tax, Distribution, Legal, and Compliance teams, to ensure recovery strategies align with product intricacies, operational controls, regulatory, compliance, and tax guidelines
  • Reviewing communications to ensure reputational risk is protected and regulatory obligations are met

Requirements

  • Minimum 4-7 years of experience in a client service/business operations environment, with a strong understanding of multiple platforms and product lines
  • Strong problem-solving and analytical skills, with proficiency in Microsoft Office Suite (Excel, Word, and Access)
  • Excellent interpersonal and communication skills, with the ability to communicate with all levels of management
  • Exceptional organizational and time management skills, with the ability to deliver under tight deadlines
  • Strong relationship management skills and the ability to develop partnerships with key business partners

About IG Wealth Management

IG Wealth Management is a leading wealth management company that provides a range of financial services to individuals and institutions. We are committed to delivering exceptional client service and building long-term relationships with our clients.