Pet Care Operations Manager
7 days ago
At Pet Valu, we're passionate about providing families with the best possible care for their pets. As a Store Manager, you will play a vital role in delivering exceptional customer service and helping pet parents find the right solutions for their furry friends.
About UsWe are one of the largest retail operations in North America dedicated to providing top-notch food and supplies for dogs, cats, birds, fish, reptiles, and small animals. Our stores are committed to supporting local pets in need, partnering with shelters, rescues, and charities for adoption events, in-store adoptions, and pet food bank programs.
Job OverviewAs a Store Manager, you will be part of a team of passionate Pet Experts who share your enthusiasm for learning and growth in the pet care industry. You will coach and develop your store team to deliver world-class service, ensuring that all customers receive an exceptional experience. Your responsibilities will include:
- Maintaining courteous relationships within the community, including partnerships with local humane societies
- Recruiting, scheduling, training, and supervising employees
- Ensuring staff adhere to operational standards and procedures set by corporate operations
- Coordinating order placements, maintaining inventory, and completing safety audits
- Collaborating with store staff to achieve targeted results
In return for your hard work and dedication, we offer:
- Management training and development opportunities
- Product knowledge and expertise
- Employee discounts on products and services
- Competitive wages and salaries
- A pet-oriented career-building environment with opportunities for growth and advancement
Our ideal candidate possesses:
- Minimum 2 years of customer service and retail store management experience
- Enthusiasm for learning and growth in the pet care industry
- Strong customer service skills and a friendly, outgoing personality
- Ability to work scheduled shifts, including weekends and evenings
- Reliable transportation to and from the store
- Working knowledge of POS systems
- Ability to lift 50 pounds repetitively
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