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Night Receptionist

2 months ago


Cranbrook, Canada 0883490 B.C. LTD. Full time
Job Summary

We are seeking a skilled Night Clerk to join our team at 0883490 B.C. LTD. The successful candidate will be responsible for registering arriving guests, processing group arrivals and departures, and providing information on hotel facilities and services.

Key Responsibilities
  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Process group arrivals and departures, ensuring accurate room assignments and billing.
  • Provide excellent customer service by answering questions and offering information on hotel facilities and services.
  • Balance cash and complete balance sheets, cash reports, and related forms with accuracy and attention to detail.
  • Maintain an inventory of vacancies, reservations, and room assignments to ensure seamless operations.
  • Answer telephone calls and relay messages to guests and staff in a professional manner.
  • Work collaboratively with the team to provide a positive guest experience.
Requirements
  • Secondary (high) school graduation certificate.
  • Experience an asset.
  • Ability to work a 40-hour week.
  • Fluency in English.