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Bilingual Business Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Bilingual Business Coordinator to join our team at Equitable. As a key member of our Individual New Business Coordination department, you will play a critical role in supporting the accurate processing of new life insurance applications and inquiries.
Key Responsibilities:
- Process new life insurance applications with absolute attention to accuracy and detail, ensuring all necessary information is included and complete.
- Communicate effectively with Advisors, MGA's, and DIS's to follow up on outstanding requirements and provide exceptional customer service.
- Manage fluctuating volumes and changing priorities to meet set service standards, requiring strong problem-solving skills and adaptability.
- Provide daily updates to the Manager on volumes processed, process times, and other required metrics.
Requirements:
- Sound knowledge of Windows-based programs and excellent keyboarding skills.
- Highly organized with excellent attention to detail and strong communication skills.
- Ability to work effectively in a team environment and independently, with a focus on team goals.
- Process-driven with a superior customer service attitude and experience with UWPro and Onbase an asset.
What We Offer:
- A healthy work-life balance with employee wellness top of mind.
- Annual bonus program, annual vacation allowance, and company-paid benefits program.
- An additional paid volunteer day each year to give back to the community.
- Immediate enrollment in the company's pension program with employer matching.
- Employee resource groups supporting an inclusive work environment.
- Tuition support and specialized program assistance.
- An onsite full-service cafeteria with a variety of daily options.
- Discounts on company products and services, and access to exclusive employee perks.
At Equitable, we are committed to providing equal access to employment opportunities across our organization. If you require an accommodation with the application process, please contact our HR team at [phone number].
