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Customer Experience Representative

1 week ago

Vaughan, Ontario, Canada Modern Beauty Full time

We are seeking a highly skilled and motivated Part-Time & Full-Time Beauty Sales Specialist to join our team in our Concord store. As a Beauty Sales Specialist, you will be responsible for providing exceptional customer service and driving sales growth by building strong relationships with our loyal client base.

About Our Company

We are Canada's largest family-owned supplier with over 50 stores across Canada. At Modern, we are recognized as one of Canada's Best Managed Companies for our continuous expansions and progressive thinking.

We're committed to delivering exceptional customer experiences and providing our clients with the highest level of service. Our team is passionate about the beauty industry and dedicated to providing our clients with the best possible experience.

Key Responsibilities
  • Provide superior customer service to all clients
  • Educate clients through consultative selling, promoting new products and knowledge of promotions
  • Drive sales using your entrepreneurial spirit to build your loyal client base
  • Achieve sales targets by maintaining accurate and efficient financial transactions and promoting products effectively
  • Contribute to the maintenance of correct store promotions and signage as well as stock and display merchandising
  • Participate in cash handling and perform opening and closing duties, including bank deposits
  • Ensure the maintenance of store inventory as it pertains to sending and receiving stock
  • Perform other duties as required
Requirements
  • Exceptional customer service skills and ability to develop and maintain positive relationships
  • Strong technical aptitude and ability to learn a new computer system
  • Highly motivated and reliable with ability to multitask and adapt to shifting priorities
  • PASSION FOR THE BEAUTY INDUSTRY IS A MUST HAVE. EXPERIENCE AS A HAIRSTYLIST, A NAIL TECHNICIAN, AN ESTHETICIAN OR IN BEAUTY SALES IS CONSIDERED AN ASSET.
  • Weekend availability
What We Offer
  • Bonus & incentive structure to earn more money
  • Free swag and generous employee discount on all of our brands
  • Flexibility with scheduling & time off requests to support a work life balance
  • Regular Education opportunities to get inspired by our brands & products
  • Team-building sessions to foster a positive work environment
  • Career advancement opportunities within the company as we grow
  • You're not a number, you're a person where your voice matters