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Hotel Operations Supervisor
2 months ago
We are seeking a highly organized and detail-oriented Hotel Operations Supervisor to join our team at Slave Lake Accommodations LTD. As a key member of our management team, you will be responsible for overseeing the daily operations of our hotel, ensuring exceptional customer service, and leading a team of staff to achieve our business goals.
Key Responsibilities- Leadership and Supervision: Supervise and coordinate the work of 1 to 2 staff members, providing guidance and support to ensure they have the necessary tools and resources to perform their duties.
- Operational Management: Maintain the smooth operation of our hotel's computer systems, equipment, and machinery, and arrange for repairs as needed to ensure business continuity and customer satisfaction.
- Staff Management: Hire, train, and develop staff in job duties, safety procedures, and company policies to ensure they have the necessary skills and knowledge to excel in their roles.
- Customer Service: Ensure that our guests receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
- Education: College, CEGEP, or other non-university certificate or diploma from a program of 3 months to less than 1 year.
- Experience: 7 months to less than 1 year of experience in a supervisory or management role, preferably in the hospitality industry.
- Language: Fluency in English.
- Work Hours: 30 to 40 hours per week.