Product Specialist

1 week ago

Burlington, Ontario, Canada Healthy Planet USA Full time
Job Title: Product Specialist

Healthy Planet USA is seeking a highly motivated and experienced Product Specialist to join our team. As a Product Specialist, you will play a crucial role in assisting with the sales and operations of our company.

Key Responsibilities:
  1. Customer Service: Engage in meaningful conversations with customers, deliver exceptional customer service, and provide relevant information, products, and guidance regarding their natural health needs.
  2. Sales and Operations: Drive sales to achieve daily, weekly, and monthly targets, work well in a team environment, and use available resources to ensure customer and store expectations are met.
  3. Product Knowledge: Maintain an in-depth knowledge of vitamins, supplements, and other health and beauty items in the department, replenish and stock merchandise appropriately on displays, and process transactions via POS system.
  4. Team Player: Work as part of a team, take initiative independent of direct supervision, and be enthusiastic, friendly, and energetic with a genuine desire to provide outstanding service.
Requirements:
  1. Natural Health Knowledge: Must have knowledge of natural health, including vitamins, supplements, and nutrition.
  2. Health Product Knowledge: 1-2 years of Health Product Knowledge is an asset.
  3. Sales Principles and Customer Service: Basic understanding of sales principles and customer service practices.
  4. Nutrition Trends: Ongoing and up-to-date knowledge regarding nutrition trends and attaining optimal health.
  5. Communication Skills: Strong communication, interpersonal, and organizational skills.
  6. Physical Demands: Ability to read, write, and effectively communicate in English with customers, peers, and management, and ability to multitask, while being attentive to customers and remaining flexible to the needs of the business.
What We Offer:
  1. Awesome Work Environment: Awesome work environment and company culture.
  2. Medical Benefits: Medical Benefits and flex spending account for Full-time employees.
  3. Career Focused Continuing Education: Career focused continuing education.
  4. Internal Opportunities: Internal opportunities for growth.

At Healthy Planet USA, we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. We hire and promote individuals solely on the basis of their qualifications for the position to be filled.

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