Retail Store Management Position

1 week ago


Victoria, British Columbia, Canada Ad Astra Hospitality Group Incorporated dba. Freddie's Market Full time

Ad Astra Hospitality Group Incorporated dba. Freddie's Market is seeking a skilled retail store supervisor to join our team.

About the Job

This role involves overseeing daily operations, managing sales staff, and ensuring exceptional customer service.

Key Responsibilities
  • Assign sales workers to duties and tasks, optimizing productivity and efficiency
  • Hire, train, or arrange training for new staff members to enhance skills and knowledge
  • Authorize returns of merchandise, maintaining high customer satisfaction levels
  • Establish work schedules that meet business needs while respecting employee well-being
  • Sell merchandise effectively, driving sales growth and revenue increase
  • Prepare comprehensive reports on sales volumes, merchandising, and personnel matters
  • Resolve customer complaints, supply shortages, and other issues promptly and professionally
  • Organize and maintain inventory levels, preventing stockouts and overstocking
  • Supervise and coordinate activities of sales staff, promoting teamwork and collaboration
  • Perform opening and closing activities, including cash handling and security checks
Requirements and Qualifications
  • Secondary (high) school graduation certificate, with a strong educational background
  • 1 year to less than 2 years of experience in retail management or a related field
  • Excellent oral and written communication skills, with efficient interpersonal abilities
  • Ability to multitask, prioritize tasks, and manage time effectively
  • Leadership skills, with a proven track record of motivating and guiding teams
Benefits
  • Dental plan and health care plan, providing comprehensive coverage for employees and their families
  • Permanent employment, offering stability and job security
  • 40 to 50 hours per week, with flexible scheduling to meet business needs
Estimated Salary: $60,000 - $80,000 per year

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