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Director of Global Data Vendor Management

2 months ago

Old Toronto, Ontario, Canada Manulife Insurance Malaysia Full time
Director, Contracts and Vendors Management, Global Data

We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out, we help you step up, because when colleagues are healthy, respected and meaningfully challenged, we all thrive. Discover how you can grow your career, make impact and drive real change with our Winning Team today.

Working Arrangement

Hybrid

Job Description

Manulife is seeking a seasoned professional to lead the Global Data Vendor Management team. The ideal candidate will bring a wealth of experience in contract management, vendor relationships, and process optimization. This role will be responsible for developing and implementing strategies to improve vendor management, reduce costs, and enhance the overall efficiency of our global data technology operations.

The successful candidate will be a strategic thinker with excellent communication and interpersonal skills. They will be able to navigate complex processes, build strong relationships with internal stakeholders, and drive results-oriented solutions. This role will be hybrid, with opportunities to work with a talented team of professionals who are passionate about making a difference.

Key Responsibilities:

  • Develop and implement vendor management strategies to improve efficiency and reduce costs.
  • Build and maintain strong relationships with internal stakeholders, including IT, procurement, and finance teams.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and manage vendor contracts, including negotiations, renewals, and terminations.
  • Lead the development of vendor management policies and procedures.
  • Provide training and support to internal stakeholders on vendor management best practices.
  • Monitor and report on vendor performance, including metrics on cost savings, service quality, and compliance.

Requirements:

  • 7+ years of experience in contract management, vendor relationships, and process optimization.
  • Strong understanding of financial services industry and global data technology operations.
  • Excellent communication and interpersonal skills, with ability to build strong relationships with internal stakeholders.
  • Strategic thinker with ability to develop and implement results-oriented solutions.
  • Strong analytical and problem-solving skills, with ability to navigate complex processes.
  • Experience working with Asia teams is a plus.

What motivates you?

  • You are passionate about making a difference in the financial services industry.
  • You are a strategic thinker with a strong understanding of global data technology operations.
  • You are an excellent communicator with strong interpersonal skills.
  • You are a results-oriented professional with a strong track record of delivering results.

What can we offer you?

  • A competitive salary and benefits package.
  • A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
  • A focus on growing your career path with us.
  • Flexible work policies and strong work-life balance.
  • Professional development and leadership opportunities.

Our commitment to you

  • Values-first culture
    We lead with our Values every day and bring them to life together.
  • Boundless opportunity
    We create opportunities to learn and grow at every stage of your career.
  • Continuous innovation
    We invite you to help redefine the future of financial services.
  • Delivering the promise of Diversity, Equity and Inclusion
    We foster an inclusive workplace where everyone thrives.
  • Championing Corporate Citizenship
    We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Asia, Canada, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2022, we had more than 40,000 employees, over 116,000 agents, and thousands of distribution partners, serving over 34 million customers.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.

Salary & Benefits

The annual base salary for this role is listed below.

Primary Location

Toronto, Ontario

Salary range is expected to be between $103,050.00 CAD - $185,490.00 CAD

If you are applying for this role outside of the primary location, please contact for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.