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Salesforce Delivery Expert

2 months ago

Montreal, Quebec, Canada Slalom Full time

About the Role:

As a Senior Delivery Principal at Slalom, you will be responsible for leading Salesforce projects from strategy to delivery. You will shape the overall project approach, oversee project execution, and ensure successful delivery. If you have a passion for strategic thinking and leading cross-functional teams, this role offers a chance to make a meaningful impact.

Key Responsibilities:

  • Practice Building: Drive overall account growth through a combination of business development, talent management, oversight of delivery work, and thought leadership.
  • Team & Individual Development: Maximize team performance through an effective team approach that increases productivity and job satisfaction.
  • Engagement Management: Manage engagement risk, project economics including planning and budgeting, managing accounts receivable, defining deliverable content, and ensuring buy-in of proposed solutions from top management levels at the client.
  • Identify opportunities for growth and maturation of Salesforce offerings.
  • Provide oversight and governance of all sold and managed Salesforce projects.
  • Drive business development with the proper information, tools, and subject matter expertise to sell engagements within the offering.
  • Develop and deliver leading practices.
  • Maintain awareness of industry leading practices and business levers for Salesforce offerings.
  • Oversee quality assurance of project delivery.
  • Assign practice area development tasks when resources are between projects.
  • Responsible for People/Career Management and project staffing.
  • 75% target utilization & $2.5million + managed revenue target.

Requirements:

  • 7+ years' experience in a management consulting environment.
  • Technical understanding of Salesforce with demonstrated experience with Salesforce architecture and APIs.
  • Experience leading complex $10million + Salesforce engagements.
  • Exposure to Agile/Scrum and Waterfall methodologies.
  • Expert at project delivery, including all aspects of program management and the SDLC.
  • Expert business operations (e.g., invoicing, SOWs, margins, utilization).
  • Skilled at managing multiple complex projects at once.
  • Bilingual in French (Both verbal and written).
  • Excellent mentoring and leadership skills.

What We Offer:

  • Competitive compensation package.
  • $100 cell phone monthly reimbursement.
  • Registered Retirement Program (RRSP) & Employer Matching.
  • Tax-Free Savings Account (TFSA).
  • Annual "Thrive Well-Being" Gift Card.
  • Family planning/ Fertility Benefit.
  • Maternity/Parental Leave Top-Up.
  • Medical & Dental Benefits.
  • Life and AD&D Insurance.
  • Access to Supplementary Life and AD&D Insurance.
  • Access to the Employee Assistance Program (EAP) and Inkblot Therapy.
  • And more