Quality Assurance Specialist

7 days ago


Ottawa, Ontario, Canada Fellow - AI Meeting Assistant Full time

About Fellow

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Fellow is a Series A venture-backed startup pioneering the future of work. Our mission is to revolutionize how teams collaborate and work together, making meetings more productive by leveraging AI technology.

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We're looking for a QA Analyst who will play a key role in ensuring the quality and reliability of our platform. In this role, you'll contribute to delivering exceptional user experiences by designing and executing robust test plans.

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The Role

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  • You'll participate in the project lifecycle from inception to deployment, attending planning meetings and regular check-ins to provide feedback on scope, functionality, and design.
  • Collaborate with QA, Product, Design, and Engineering teams to define quality thresholds, ensure end-to-end testability, and align on scenarios and goals.
  • Provide UX feedback during design and implementation, bringing the customer perspective to projects and identifying edge cases or gaps in functionality.
  • Analyze requirements, functional designs, and use cases for validity and feasibility throughout the implementation process.
  • Create and maintain detailed test plans for Web, Desktop, and Mobile applications.
  • Perform exploratory testing beyond defined test cases to uncover edge cases and ensure comprehensive coverage of new features and workflows.
  • Create, execute, and maintain automated end-to-end tests.
  • Monitor and maintain regression and smoke test suites.
  • Ensure deployment readiness by verifying tickets, running manual and automated tests, and providing release approval.
  • Support the Customer Support team in resolving complex cases and triaging defects.
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What We're Looking For

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  • 4+ years of manual QA experience with web, desktop, and/or mobile applications.
  • Experience with creating, executing, and maintaining automated tests.
  • Strong collaboration and communication skills to work effectively with developers and cross-functional teams.
  • Familiarity with browser dev-tools for debugging.
  • Able to intuitively distinguish between bugs, UX feedback, and feature requests.
  • Friendly, approachable, and willing to help other team members.
  • Proactive in sharing knowledge and best practices.
  • Strong prioritization and time management skills.
  • Expert at QA workflows and ticket management tools.
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We're Not Looking For

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  • A QA Engineer focused solely on automation.
  • A 'checkbox' tester.
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The Fine Print

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  • We're 100% remote, but candidates must reside in Canada.
  • Fellow has broad ambitions and is very agile.
  • Fellow is a startup environment suited for people who thrive in experimentation.


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