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Customer Service Representative

2 months ago

Grande Prairie, Canada Fun Park Grande Prairie Inc. Full time
About the Role

We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Assistant at Fun Park Grande Prairie Inc.

Key Responsibilities
  • Customer Service
    • Act as a spokesperson for our organization, providing exceptional customer service and support.
    • Respond to written and oral inquiries in a timely and professional manner.
    • Assist in the preparation of marketing materials, reports, and other communications.
    • Gather and research information to prepare communications materials.
    • Address customer complaints and concerns in a fair and respectful manner.
    • Provide information and answer inquiries from customers and clients.
    • Consult with clients after sales to provide ongoing support and ensure customer satisfaction.
  • Technical Skills
    • Proficient in MS Office and other relevant software applications.
  • Work Environment
    • Work in a fast-paced environment with attention to detail and ability to work under pressure.
    • Perform repetitive tasks with a high level of accuracy and efficiency.
    • Work a regular 35-hour week with a permanent schedule.
    • Communicate effectively in English, our primary work language.