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Restaurant Operations Manager

2 months ago


Pickering, Ontario, Canada Tim Hortons Full time
Restaurant Operations Manager

We are seeking a highly skilled Restaurant Operations Manager to join our team at Tim Hortons. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our high standards of quality and customer service are consistently met.

Key Responsibilities:
  • Evaluate and improve daily operations to increase efficiency and productivity
  • Plan and organize daily tasks and schedules for staff
  • Recruit, train, and develop staff to ensure they have the skills and knowledge needed to succeed
  • Manage inventory and maintain accurate records of stock, repairs, sales, and wastage
  • Ensure that food and service meet quality control standards
  • Negotiate with clients for catering or use of facilities
  • Participate in marketing plans and implementation
  • Address customer complaints and concerns in a professional and timely manner
  • Prepare and submit reports to management
Requirements:
  • 1-2 years of experience in a restaurant management role
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Attention to detail and organizational skills
  • Client-focused and team-oriented
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment