Banking Advisor

2 weeks ago


SaintSauveur, Canada National Bank Full time

About the Role:

We are seeking a highly skilled Banking Advisor to join our team at National Bank. As a Banking Advisor, you will be responsible for providing exceptional client service and building lasting relationships with our clients.

Key Responsibilities:

  • Greet clients and answer their questions in a friendly and approachable manner.
  • Help clients use our banking applications and ABMs to manage their finances.
  • Listen to clients' needs and resolve complex situations in a timely and professional manner.
  • Provide advice and offer transaction solutions for Personal Banking clients.
  • Demonstrate the ability to build lasting business relationships and ensure client satisfaction and engagement.
  • Refer clients to specialist colleagues for their specific needs.
  • Ensure adherence to compliance and risk management rules.

About the Team:

Our team is passionate about delivering exceptional client service and working together to achieve our goals. We value diversity, inclusivity, and teamwork, and we are committed to creating a positive and supportive work environment.

What We Offer:

  • A competitive compensation package.
  • A wide range of flexible benefits to promote your wellbeing and that of your family.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

Requirements:

  • A college diploma (DEC) or equivalent.
  • Customer service experience, inclusive attitude, and openness to diversity.
  • Positive attitude and empathy for clients.
  • Interest in technology and skilled in sharing knowledge.
  • Ability to adapt to different situations.

Language: French


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