Quality Control Specialist

5 days ago

Toronto, Ontario, Canada GrackleDocs Full time
Job Title: Quality Control Specialist

GrackleDocs Inc. is seeking a highly skilled Quality Control Specialist to join our ALT-Text team. As a key member of our team, you will play a crucial role in ensuring the accuracy and consistency of alternative text (alt-text) for various documents, including images, diagrams, flowcharts, and mathematical graphs.

Responsibilities:
  • Write and review alt-text for images, diagrams, and other visual elements across Word, Excel, PowerPoint, and PDF documents in accordance with PDF/UA, WCAG, and company standards.
  • Conduct quality control checks for alt-text and screen-reading functionality, ensuring accuracy and consistency in both English and French.
  • Ensure regional and client-specific requirements are met for all assigned work.
  • Provide feedback and recommendations for improving alt-text standards and quality control processes.
  • Assist with translations between English and French, ensuring proper grammar, terminology, and consistency.
  • Collaborate with ALT-Text and remediation technicians on daily tasks and large team projects.
  • Document all activities in the internal production system, updating supervisors on project progress, potential delays, or other concerns.
  • Contribute to training materials and assist with training sessions for new team members, when required.
  • Assist with internal document translations and video transcription, as needed.
Requirements:
  • Fluently bilingual in English and French (written and spoken). Additional languages are a plus.
  • Strong knowledge of ISO and PDF-UA standards related to accessibility.
  • Proven experience writing alt-text for various document types (Word, Excel, PowerPoint, and PDFs).
  • Exceptional writing skills, with attention to detail and accuracy.
  • Proficient in Microsoft Office and Adobe products.
  • Comfortable interpreting complex diagrams, logos, mathematical graphs, and flowcharts.
  • Strong organizational and time management skills, with the ability to meet tight deadlines.
  • Experience in translation, particularly between English and French, is an asset.
  • A background in creative or technical writing is highly valued.
About GrackleDocs:

GrackleDocs is a leading provider of innovative solutions for document accessibility. Our mission is to ensure that everyone, regardless of their abilities, can easily access and utilize digital documents. We offer a remote work environment where you can impact meaningful change and work on projects that matter.

We are committed to providing a workplace where everyone feels respected, valued, and excited to contribute to our mission. We are proud to be an equal-opportunity employer and do not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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