Senior Director of Member Engagement

4 weeks ago


Toronto, Ontario, Canada Info-Tech Research Group Full time
Job Title: Hybrid Member Services Director

At Info-Tech Research Group, we are seeking a highly skilled Hybrid Member Services Director to join our team. As a key member of our organization, you will be responsible for engaging with our current technology provider members, delivering services related to advisory memberships, collateral and reprints of analyst research and SoftwareReviews content, and booth, speaking slots and branding opportunities.

Key Responsibilities:
  • Develop and implement strategies to enhance member engagement and satisfaction
  • Collaborate with cross-functional teams to deliver high-quality services and experiences
  • Build and maintain strong relationships with members and stakeholders
  • Identify and capitalize on opportunities to drive revenue growth and member value
Requirements:
  • Proven experience in member services or a related field
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Knowledge of the technology industry and market trends


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