Experience Designer

2 months ago

Montreal, Quebec, Canada Autodesk Full time
About the Role

We are seeking a highly skilled Experience Designer to join our team at Autodesk. As an Experience Designer, you will play a critical role in shaping the customer experience and driving business growth.

Key Responsibilities
  • Conceive, build, and present high-quality interactive experiences that engage team members and help bring value to customers.
  • Collaborate with teams to develop workflows, interaction design, assess and map capabilities, and produce artifacts to lead organizational leaders toward experience improvement.
  • Create graphics and presentations paying equal attention to layout and functional integration.
  • Conceive and drive the development of concepts and prototypes that exhibit new interactions for multiple components of Autodesk's services and success motions.
  • Work with organizational representatives to finalize designs based on concepts and prototyping techniques to gain early feedback from customers.
  • Facilitate design thinking sessions using discovery, analysis, and ideation techniques that explore a wide range of possibilities.
  • Partner with fellow designers to drive and promote design thinking principles and collaborate/iterate across functions to bring vision and strategy to fruition.
Requirements
  • 8+ years applied in service and/or experience design.
  • Mastery of experience design disciplines: Expertise leading complex qualitative customer research projects, leading customer interviews, facilitating customer journey mapping workshops, and design thinking sessions.
  • Lead teams, establish and maintain trusting relationships, including with executive audiences.
  • Communicate clearly with storytelling techniques across mediums.
  • Strong project management skills: Demonstrate effective project management skills and the ability to maintain a strategic focus.
About Autodesk

Autodesk is a leader in the design and engineering software industry. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made. Our culture is built on a foundation of creativity, collaboration, and innovation, and we are committed to fostering a workplace where everyone can thrive.

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