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Senior Solutions Designer

1 month ago

Toronto, Ontario, Canada Maarut Inc Full time
Job Description

About the Role

We are seeking a highly skilled Senior Solutions Designer to join our team at Maarut Inc. As a Senior Solutions Designer, you will be responsible for designing and implementing end-to-end CRM solutions that align with business objectives.

Key Responsibilities

  • Design and develop large, complex CRM applications
  • Assess conditions, technical performance, and capacity of existing systems and determine need and feasibility of expansion, renovation, or replacement
  • Develop a plan for integrating various components, along with protocols for data exchange and communication
  • Support Software Developers in the building/merging of code for custom screens to maintain the function of the VQRP+ application
  • Prepare a comprehensive design proposal outlining the recommended solution approach, technologies, methodologies, and architecture

Requirements

  • 10+ years Solution Design experience in enterprise applications and solutions
  • In-depth knowledge of CRM platform (e.g., Microsoft Dynamics) and its features, including portal technologies such as ADX studio, PowerApps, building model driven apps, Power portals experience an asset
  • Demonstrated knowledge and experience of Microsoft 365 CRM development
  • Experience in identity provider solutions integration
  • Proven experience designing and implementing end-to-end CRM solutions that align with business objectives

Methodology, Problem Solving and Analysis Skills

  • Demonstrated ability to assess complex and diverse information/system needs and develop I&IT solutions
  • Experience working in an agile development environment
  • Ability to identify the root cause of problems and provide viable solutions
  • Strong problem-solving skills to address complex business challenges and design appropriate solutions

Planning, documentation, and communication

  • Experience conducting stakeholder interviews, gathering requirements, and documenting use cases
  • Ability to translate business requirements into effective CRM solutions, ensuring alignment with organizational goals
  • Proficient in designing and documenting technical specifications, solution architecture diagrams, and data flow diagrams