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Pharmacy Technician

2 months ago

Kitchener, Ontario, Canada Rx Connect Specialty Pharmacy Full time
About Rx Connect Specialty Pharmacy

Rx Connect Specialty Pharmacy is a Canadian company that provides exceptional customer service and personalized care to patients with chronic and complex medical conditions.

Job Summary

We are seeking a Registered Pharmacy Technician to join our team in Waterloo. The successful candidate will be responsible for assisting the Pharmacy Manager in the day-to-day management of workload, collaborating with Pharmacists and Pharmacy Assistants to fulfill prescription orders, and performing independent double checks for repeat prescription releases.

Key Responsibilities
  • Assist Pharmacy Manager in the day-to-day management of workload
  • Collaborate with Pharmacists and Pharmacy Assistants to fulfill prescription orders
  • Perform independent double checks for repeat prescription releases
  • Verify that customers receive correct prescription(s)
  • Identify potential therapeutic issues and seek the Pharmacist's therapeutic check
  • Work collaboratively with Rx Connect Specialty Pharmacy Patient Programs in fulfilling pharmacy responsibilities
  • Prepare/review and process billings, claims, disbursements, and related documents
  • Assist patients who are picking up prescriptions
  • Enter prescriptions into the computer; retrieve and/or correct data in computer
  • Screen calls and gather relevant information for Pharmacist
  • Order, maintain, and prepare inventory of medications
  • Review invoices or other documentation
  • Pack and ship prescription orders
  • Receive and maintain accurate inventory
  • Communicate with patients, prescribers, healthcare professionals, and other key players to support patients through their treatment journey
  • Verify and investigate insurance coverage and benefits for patients, including eligibility, co-payments, deductibles, and prior authorizations
  • Gather and document information from patients/caregivers/prescribers in a concise, organized, and professional manner
  • Complete, submit, and follow-up on requisite paperwork in a timely manner
  • Liaise with private and public insurance providers to determine coverage options
  • Act as a central liaison for stakeholders such as physicians, nurses, patients, and clinics and provide required updates
Requirements
  • Registered Pharmacy Technician (RPhT) with the Ontario College of Pharmacists
  • Two or more years of related pharmacy experience
  • Proficiency in Kroll
  • Proficiency in Microsoft Office applications (Outlook, Word, Excel)
  • Organized with the ability to multi-task and maintain accuracy
  • Excellent knowledge of pharmacy operations
  • Excellent communication, customer service, and interpersonal skills
  • Ability to work independently and in a team environment
  • Excellent time management skills
  • Bilingualism, French/English is an asset