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Store Manager

2 months ago


Brampton, Ontario, Canada Mobile Care Full time
About the Role

We are seeking a highly skilled and experienced Store Manager to join our team at Mobile Care. As a Store Manager, you will be responsible for the overall operation of our retail store, ensuring that it runs smoothly and efficiently.

Key Responsibilities
  • Store Operations
    • Direct and control daily store operations, ensuring that all tasks are completed on time and to a high standard.
    • Evaluate store operations regularly, identifying areas for improvement and implementing changes as needed.
    • Plan and organize store operations, including staff scheduling and inventory management.
  • Staff Management
    • Manage a team of staff, including recruiting, hiring, and supervising employees.
    • Develop and implement training programs to ensure that staff have the skills and knowledge needed to perform their roles effectively.
    • Monitor staff performance, providing feedback and coaching as needed.
  • Customer Service
    • Ensure that all customers receive excellent service, responding promptly to their needs and resolving any issues that may arise.
    • Develop and implement customer service strategies, including loyalty programs and promotions.
  • Financial Management
    • Manage store finances, including budgeting, forecasting, and reporting.
    • Monitor store sales and revenue, identifying areas for improvement and implementing changes as needed.
  • Marketing and Promotion
    • Develop and implement marketing strategies, including social media, email marketing, and in-store promotions.
    • Monitor the effectiveness of marketing campaigns, making adjustments as needed.
  • Inventory Management
    • Manage store inventory, including ordering, receiving, and stocking merchandise.
    • Monitor inventory levels, identifying areas for improvement and implementing changes as needed.
  • Store Maintenance
    • Ensure that the store is maintained to a high standard, including cleaning, repairs, and maintenance.
    • Monitor store appearance, making adjustments as needed.
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a retail management role
  • Skills
    • Excellent communication and interpersonal skills
    • Strong leadership and management skills
    • Ability to work in a fast-paced environment
    • Attention to detail and organizational skills
    • Ability to work independently and as part of a team
Working Conditions

The Store Manager will work in a fast-paced retail environment, with a combination of sitting, standing, and walking. The role requires excellent communication and interpersonal skills, as well as the ability to work independently and as part of a team.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional development and growth. If you are a motivated and experienced retail professional, we encourage you to apply for this exciting opportunity.