Quality Assurance Expert

2 weeks ago


Ottawa, Ontario, Canada ENGINEERINGUK Full time

About the Role:

The Quality Specialist will build meaningful and productive relationships with external partners to ensure quality systems deliver superior quality products.

This role is responsible for overseeing quality program effectiveness and improvement activities across our network in collaboration with cross-functional supply chain teams.

Key Responsibilities:

  • Distribute Unilever Quality strategy, governance, and goals through specific projects and targets
  • Partner with cross-functional teams to resolve quality issues and ensure consistent product quality
  • Proactively build capability with external partners to reduce risk of product quality issues
  • Participate in quality expert interventions, such as quality reviews, onsite audits, workshops, and training events
  • Support design of new systems, digital platforms, specialized best practice content, and improved ways of working to drive value
  • Pursue value-creation projects as assigned
  • Travel to external partner locations for issue resolution and capability development

Requirements:

  • University degree in technical discipline or general sciences; preferably biology, engineering, supply chain, microbiology, chemistry, or food science degree
  • A minimum of 5-7 years of experience in supplier quality management or manufacturing, preferably in a fast-moving consumer goods environment
  • Strong understanding of quality systems, structured problem-solving, and continuous improvement concepts and practices with exceptional analytical and root-cause-analysis skills


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