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Customer Service Specialist

2 weeks ago


Kitchener, Ontario, Canada Regency Management Services, LLC Full time

**About Regency Management Services, LLC**

We are a dynamic organization seeking a skilled Call Center Representative to join our team. As a Customer Service Specialist, you will be the face of our company, providing exceptional assistance to our valued customers.

As a member of our call center team, you will be responsible for managing incoming calls promptly and resolving any issues or concerns of callers while maintaining accurate records. You will also have the opportunity to work in a fast-paced environment, utilizing your strong interpersonal and problem-solving skills to find solutions.

Our ideal candidate will have excellent communication skills, the ability to use sound judgment in resolving problems, and proficiency in Microsoft Office applications. Prior customer service experience is preferred, but we are open to training the right individual.

Benefits of Working with Us

  • Comprehensive benefits package, including medical, dental, vision, and life insurance
  • Paid vacation time
  • Recognition and reward programs
  • 401(k) retirement savings plan
  • Generous employee purchase policy

At Regency Management Services, LLC, we are committed to providing equal employment opportunities to all individuals, regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, and/or expression.