Housekeeping Team Lead
2 weeks ago
This is a Housekeeping Team Lead role at the Toronto Marriott City Centre Hotel, offering a competitive salary and benefits package. As a key member of our housekeeping team, you will be responsible for ensuring the highest standards of cleanliness and customer satisfaction.
About UsThe Toronto Marriott City Centre Hotel is an independent franchise owned and operated by Larco Enterprises, with Marriott International being a separate employer. Our hotel offers a unique opportunity to work in a dynamic, world-class service environment.
Key Responsibilities:- Assign and manage tasks for Room Attendants and Housepersons
- Inspect rooms and public areas daily to ensure high standards of cleanliness
- Provide feedback and coaching to Room Attendants to improve performance
- Coordinate with front desk and maintenance teams to resolve issues efficiently
- Handle guest requests and concerns professionally
- Maintain accurate records of lost and found items, maintenance requests, and other relevant data
- High School Diploma or equivalent required
- At least 2 years of housekeeping experience, preferably in a hotel setting
- Strong communication and computer skills, with proficiency in Microsoft Office
- Attention to detail and ability to work independently
- Flexible schedule with weekends and evenings required
- Licence to work in Canada
- Competitive salary: $55,000 per year
- Dental care, extended health care, vision care, and wellness program
- Employee assistance program, on-site gym, and paid time off
- Tuition reimbursement, RRSP match, and company events
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