Customer Service Sales Associate
2 weeks ago
About the Role:
We are seeking a motivated and enthusiastic Customer Service Sales Associate to join our team at Walmart Canada.
Job Summary:
As a Customer Service Sales Associate, you will be responsible for providing exceptional customer service and assisting in salesfloor operations to ensure a positive shopping experience and drive customer loyalty.
Main Responsibilities:
- Greet all customers in a polite and friendly manner
- Assist customers by promoting products/services, locating merchandise and making purchase decisions
- Resolve customer issues and refer concerns to management where appropriate
- Maintain salesfloor presentation by stocking and rotating merchandise, removing damaged or out-of-date goods, setting up and maintaining product displays, signing and pricing merchandise
- Ensure proper handling of claims and returns, secure merchandise, identify high shrink items and maintain a safe work environment as per Company policies and procedures
- Receive and stock merchandise, utilize equipment appropriately, administer required paperwork, logs and other documentation
- Refer appropriate service and transactional items to a Customer Service Manager as required
Duties and Responsibilities:
- Seasonal Associates will handle various duties throughout the year, including Garden Centre in the March-July time frame, Toys at Christmas, and Bikes in Summer
- Garden Centre Associates will zone, water and cull plants. Some limited cash handling may be required
- Limited physical activity is required for Associates who handle bikes
Requirements:
- Age – 16 or older
Salary Range:$15-$18 per hour
The estimated salary range is based on the job requirements and location in Lloydminster, AB T9V 2X3, Canada.
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