Technical Support Specialist

3 weeks ago


Milton, Ontario, Canada KeAnu Inc. Full time
Job Summary

We are seeking a highly skilled Technical Support Specialist to join our team at KeAnu Inc. The successful candidate will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and maintaining a high level of customer satisfaction.

Key Responsibilities
  • Provide technical support to clients via phone, email, and in-person
  • Troubleshoot and resolve technical issues with computer systems, networks, and internet connectivity
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain technical documentation and knowledge base
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • CompTIA Security+ Certification
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Experience with computer systems, networks, and internet connectivity
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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