Food Service Supervisor

1 week ago


London, Ontario, Canada MY ROTI PLACE MY DOSA PLACE Full time
Job Summary

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at MY ROTI PLACE/MY DOSA PLACE. As a key member of our restaurant operations team, you will be responsible for overseeing the day-to-day activities of our food service staff, ensuring that our high standards of quality, safety, and customer satisfaction are consistently met.

Key Responsibilities:
  • Establish Schedules and Procedures

Create efficient schedules to meet business demands and establish procedures to ensure seamless workflow in the kitchen and front-of-house areas.

Train and Develop Staff

Develop and implement comprehensive training programs for new hires, focusing on job duties, sanitation practices, and safety protocols to enhance employee knowledge and confidence.

Maintain Quality Control and Food Safety

Ensure that all menu items meet our quality control standards by conducting regular taste tests and monitoring inventory levels. Implement corrective actions when necessary to prevent food waste and maintain a clean and sanitary environment.

Financial Management

Prepare and manage budgets, forecasting revenue and expenses to optimize profitability. Analyze sales data and make informed decisions to drive growth and improve efficiency.

Customer Service and Conflict Resolution

Provide exceptional customer service, addressing complaints and concerns in a professional and courteous manner. Escalate issues to management as needed to ensure prompt resolution.

Administrative Duties

Maintain accurate records of inventory, repairs, sales, and wastage. Prepare and submit reports to management, highlighting key performance indicators and suggesting improvements.

Benefits and Requirements
  • Compensation Package

Competitive salary: $45,000 per year (based on industry standards and location). Benefits include dental and health care plans.

Work Environment

Full-time position with 35 hours per week. Work term is permanent.

Language and Skills

Fluency in English is required. Previous experience in food service supervision or related roles is preferred.



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