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Post-Sale Integration Expert
2 weeks ago
Key Responsibilities:
- Develop a deep understanding of TransUnion's consumer and small business products
- Facilitate customer support via telephone, written correspondence, and face-to-face meetings
- Manage timelines, implementation efforts, and customer expectations
- Work with team members to ensure TransUnion meets SLAs for customers and services provided
Requirements:
- Bachelor Degree or College Diploma in Computer Science or related field
- 5+ years of experience in a related role
- Strong oral and written communication skills
- Strong customer service skills
- Working knowledge of Linux or Unix Operating system and associated programming languages
- Experience with JSON and XML transactions is an asset
- Advanced PC skills in Microsoft Office programs
- Knowledge in customer loan origination systems is an asset
- Data communications skills is an asset
- Data analytic skills
- Detail-oriented
- Strong problem-solving skills
- Ability to manage multiple demands in a fast-paced environment
About Our Team:
We are a collaborative and dynamic team of professionals who are passionate about delivering exceptional customer service. We believe in fostering a culture of innovation, inclusivity, and continuous learning. If you are a motivated and results-driven individual who is eager to take on new challenges, we encourage you to apply for this exciting opportunity.
