Salesforce Administrator

1 month ago

Toronto, Ontario, Canada PagerDuty, Inc. Full time $98,000 - $138,000
PagerDuty is seeking a seasoned Salesforce Administrator to join our team

We are looking for an experienced professional to help design and implement a world-class, global network. As a Salesforce Administrator, you will play a key role in building and supporting our growing business application environment, ensuring scalability, reliability, and security for our users and critical business data.

Key Responsibilities:
  • Collaborate with various stakeholders to conceptualize, develop, interpret, and analyze requirements to align business process efficiencies and improvements with system functionality
  • Build solutions within Salesforce, including Salesforce CPQ and complex Flows
  • Verify and regression test new and existing functionality before release to end users
  • Maintain and continuously improve Lead to Order process enabled with Salesforce, Salesforce CPQ, DocuSign, and other related sales & procurement enterprise applications
  • Implement process improvements and automation to optimize and support processes
Requirements:
  • 5+ years overall Salesforce experience
  • ~2+ years Salesforce CPQ development experience
  • ~Proven ability to successfully translate technical requirements into independent features for development
  • ~Proven ability to use declarative solutions in Salesforce and choose the best solution for a given requirement
  • Experience with Salesforce integrations with billing systems
  • ~1+ year experience with Agile Methodology
  • ~Bachelor's Degree in related field
  • ~Experience in SOQL, SOSL, and the Salesforce data model
  • ~Proven collaborator, working successfully and building relationships across various teams including Sales, Sales Operations, Order Fulfillment, and Billing
  • ~Self-starter and reliable team player with ability to deliver projects on-time
  • ~Ability to successfully manage multiple projects simultaneously with a sense of urgency
What We Offer:

We offer a competitive base salary range of 98,000 - 138,000 CAD. PagerDuty is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.

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