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Host - Victoria Island Home Centre

2 months ago

Victoria, British Columbia, Canada Fit4Less Full time
Job Summary:

We are seeking a highly motivated and detail-oriented Host to join our team at Fit4Less. As a Host, you will be responsible for providing exceptional customer service and ensuring the cleanliness and maintenance of our facilities.

Key Responsibilities:
  • Cleanliness and Maintenance:
    • Clean and tidy the workout floor and facilities to meet our high standards of cleanliness.
    • Complete daily, weekly, and monthly cleanliness tasks and duties as outlined in our guidelines.
    • Report any deficiencies or issues to management in a timely manner.
  • Customer Service:
    • Welcome members and guests warmly and provide exceptional customer service.
    • Help and educate members on our amenities, automation, and processes.
    • Promote our black card amenities and memberships.
    • Contribute to a courteous and friendly workplace environment.
  • Sales and Membership Management:
    • Sell and suggest memberships to our valued customers.
    • Provide assistance with membership management and support our purpose.
    • Assist members with accessing and utilizing our automated and virtual options.
Requirements:
  • Education:
    • High School diploma or equivalent.
  • Experience:
    • 1 year of teamwork and/or volunteer experience.
  • Skills:
    • Verbal and written communication skills.
    • WHMIS certification.
    • First Aid, CPR-A & AED certification.
  • Personal Qualities:
    • Ability to work calmly under pressure.
    • Strong work ethic and dedication to meeting expectations.
    • Effective time management and organization skills.
What We Offer:
  • Opportunities for advancement.
  • Free Fitness membership.
  • A fun and energetic work environment.