Fleet Delivery Team Lead

7 days ago


Calgary, Alberta, Canada The Brick Full time

About The Brick: Since 1971, The Brick has been driven by visionary leaders who have embraced every business opportunity with a passion for success. We value our employees' talents and energy and strive to provide a supportive work environment that fosters growth and success.

Fleet & Delivery Operations Supervisor Role: As a key member of our team, you will lead a team of delivery drivers, helpers, and warehouse staff in providing exceptional in-home delivery services to our valued customers. Your leadership skills will be essential in building and maintaining a positive and productive team-oriented work environment with high customer service standards.

Job Description:

  1. Leadership and Team Management: Provide guidance and direction to delivery drivers, helpers, and warehouse staff to ensure they meet company standards for in-home delivery and fleet services.
  2. Recruitment and Development: Recruit, hire, and develop staff through training, goal-setting, coaching, and performance appraisals.
  3. Department Planning: Assist in department planning, including daily operations to maximize resources and equipment utilization.
  4. Delivery Operations: Conduct daily scheduling, routing, and delivery load planning functions.
  5. Damage Control: Participate in property and product damage control processes and initiatives.
  6. Investigations: Administer investigations related to workplace injuries, vehicle accidents, product or property damages, and load and delivery discrepancy reports.
  7. Process Improvement: Pursue opportunities for improvement in all aspects of the business and take appropriate action.

Requirements:

  • A high school diploma or equivalent is required; relevant post-secondary education is an asset.
  • Minimum 2 years of working experience in an in-home delivery/warehouse environment, retail store warehouse, delivery, or customer service departments.
  • A valid driver's license and abstract are required.
  • Previous supervisory experience is an asset.
  • Knowledge of company in-home delivery service procedures and warehouse management systems and processes is also an asset.
  • Excellent verbal and written communication skills are essential.
  • A strong problem-solving and decision-making ability is required.
  • A working knowledge of Microsoft Office programs is necessary.
  • The ability to lift and carry heavy merchandise exceeding 75 lbs is required.
  • An Ontario Class AZ driver's license is an asset.

Benefits:

  • A comprehensive benefits package, including health, dental, and paramedical services for you and your family.
  • A competitive remuneration package that commensurates with experience.
  • Career progression potential with access to ongoing personal and professional development.
  • Employee discounts.
  • A dynamic work environment to showcase your leadership talents.


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