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Full-Time Sales Associate Position

2 months ago

Calgary, Alberta, Canada Sleep Country Full time

About the Role:

At Sleep Country Canada, we're on a mission to transform lives by awakening Canadians to the power of sleep. We're seeking a highly skilled Full-Time Sales Associate to join our team and help us achieve this goal.

Responsibilities:

  • Provide exceptional customer service, ensuring every customer leaves with a positive experience.
  • Follow up with customers through clienteling and email correspondence to maintain a healthy sales pipeline.
  • Help Casper maintain a robust sales pipeline by collecting guest contact information and inviting individuals to trial our products.
  • Stay up-to-date on product knowledge and expertise to maintain the highest level of customer satisfaction.
  • Maintain the visual integrity of the store.
  • Create and process in-store sales.
  • Process and receive inventory replenishments.
  • Assist with setting up and executing community programs and events.
  • Record and relay recurring customer feedback and insights to internal teams to constantly improve the customer experience.

Requirements:

  • Excellent communication skills with a passion for people.
  • Strong written and oral communication skills.
  • Effective problem-solving skills with a meticulous attention to detail.
  • Passionate about Casper's core mission and values.
  • Positive attitude and willingness to take on new challenges.
  • Self-starter with an entrepreneurial disposition.
  • Eager to be at the forefront of a fast-paced and growing brand.
  • Understanding and appreciation of experiential retail.