Nail Salon Operations Manager
3 weeks ago
At UNI Nails and Spa, we are seeking a highly skilled and experienced Nail Salon Manager to lead our team and drive business growth. The ideal candidate will have a strong background in nail salon operations, staff management, and customer service.
Key Responsibilities:- Direct and control daily salon operations, ensuring seamless delivery of services to clients.
- Plan and organize daily operations, including staff scheduling and inventory management.
- Establish and implement policies and procedures for staff, ensuring compliance with company standards and government regulations.
- Manage contracts for advertising and marketing strategies, promoting the salon's brand and services.
- Hire, train, and supervise staff, fostering a positive and productive work environment.
- Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
- Prepare, present, and manage budgets, ensuring financial stability and growth.
- Order supplies and equipment, maintaining a well-stocked and efficient salon.
- Monitor quality and production levels, ensuring exceptional customer experiences.
- Maintain and order supplies, ensuring a clean and organized workspace.
- Establish work schedules and procedures, ensuring efficient use of staff time.
- Ensure compliance with government regulations, maintaining a safe and healthy work environment.
- Answer clients' inquiries and provide information, delivering exceptional customer service.
- Perform data entry, maintaining accurate records and reports.
- Contact potential customers by phone, promoting the salon's services and offerings.
- Develop marketing strategies, promoting the salon's brand and services.
- Train staff/workers in job duties, safety procedures, and company policies, ensuring a well-trained and confident team.
- Ensure hygiene and sanitation practices conform to policies and regulations, maintaining a clean and safe environment.
- 1 year to less than 2 years of experience in a similar role.
- Permanent employment.
- Language of work: English.
- Working hours: 40 hours per week.
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